Frequently Asked Questions

DO YOU OFFER A GUARANTEE?

Refund any time, simple and stress free etc

 

WHERE DOES THE COMPANY OPERATE FROM?

Chompy Chews is Australian owned and operated. Our HQ is located In Melbourne and is owned by dog lovers.

 

WHAT TYPES OF PAYMENT DO YOU ACCEPT?

We accept all major forms of payment, including credit cards, PayPal etc.

HOW MUCH DOES SHIPPING/DELIVERY COST?

Shipping is free Australia wide.

 

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

You will receive your items in 7-10 business days.

 

WHAT HAPPENS IF MY PRODUCT IS DAMAGED OR BROKEN WHEN IT IS DELIVERED?

No worries - if your order is damaged or broken, simply send us an email with the photos and you can choose to receive another one free, or get the value of your order refunded.